At https://home-repair-and-maintenance.bestcitypro.com (hereafter referred to as ‘the Company’ or ‘we’), your privacy is of utmost importance, and we are committed to protecting your personal data in a manner that aligns with privacy standards across various jurisdictions, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25 on the protection of personal information in the private sector, the EU’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais Além do Rio Grande (LGPD), California’s California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy is designed to cover all aspects of your interaction with our website, applications, services, and products. Please be aware that this policy does not extend to external third-party platforms, applications, products, or services that you may access through links on our platform; these entities have their own privacy policies.
Our processing activities encompass interactions when you use our applications and services as an authorized user, visit our websites linked to this Privacy Statement, engage with communications from us such as newsletters, emails, calls, or texts/SMS, and more.
We collect a variety of personal data to provide and improve our services. This can include:
- Account Information: Your username, password, contact details, and account preferences.
- Payment Information: Financial data necessary to process payments if you make a purchase.
- Financial Information: Data related to your financial transactions with us.
- Purchase Information: Records of the products or services you have purchased from us.
- Mobile Device Identifiers: Unique identifiers for your mobile device, such as IDFA or Android Advertising ID.
- Location Data: Information on your physical location derived from your IP address or device GPS when location services are enabled.
- Feedback: Any feedback or comments you provide about our products or services.
- Social Media Information: Data you share with us when you interact with our social media channels and features.
- Product Information: Details about the products you use or inquire about.
We collect this data through a variety of means, including user input, interactions with our services, and automated technologies like cookies and tracking tools. Additionally, we may receive personal data from third parties under their respective privacy policies.
Our website uses cookies to enhance your experience on our site and to help us understand how our site is used for analytics purposes. Cookies are small text files that are placed on your device when you visit a website. We use different types of cookies, including Strictly Necessary, Preference, and Analytics cookies, each with its specific function to improve your user experience. You can manage your cookie preferences using our Cookie Manager.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Upon completing the purpose of collection or when mandated by law, we take steps to delete or anonymize such data.
To safeguard your personal data, we implement organizational and technical measures, including encryption and secure third-party processing, to protect your information against unauthorized access and disclosure.
We recognize the importance of protecting children’s privacy. We do not knowingly collect personal data from individuals under the age of 18 without obtaining verifiable parental consent.
You have rights regarding your personal data, which may include the right to access, rectify, erase, restrict processing, transfer your data, object to processing, and non-discrimination. These rights are subject to the laws that apply to you based on where you reside. To exercise these rights, please contact our privacy team.
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post them on our website to keep you informed of our data handling practices.
For any inquiries, to unsubscribe from our communications, or for data-related questions, please reach out to us via email at [email protected] or through written correspondence to the address provided on our website. Your privacy and security are of paramount importance to us, and we are committed to addressing any concerns you may have.